Questions, answered

Everything teams ask before building on XTrace — how it works, how your data is handled, and how pricing works. Still stuck? Reach us on the contact page.

Getting started

What is XTrace Memory?

XTrace is a long-term memory layer for AI agents. It stores what your agents learn and lets them retrieve it later — across tools, sessions, and teammates — so they never start from scratch.

How do agents connect to XTrace?

Which frameworks and tools does it work with?

Product & features

What does “shared memory across tools and teammates” mean?

Does memory persist across sessions?

How are memories retrieved?

Security & data

Where is my data stored?

Is XTrace SOC 2 compliant?

Can I export or delete memories?

Pricing & plans

Is there a free tier?

How is usage billed?

Do you offer plans for teams and enterprises?